Service

Service

We know that machines break right when it´s a real problem. We also know that process interruption can unpleasantly affect the finances and your customer´s trust.

  • Rapid reaction – if we hear your S.O.S. we are able to react super quickly: "Perhaps sometime next week" is not what you will hear from us. Mostly we can get going within a few hours time.
  • We are available 24/7 – you can reach us later in the evening, we will come in the weekend or during public holidays. Service outside normal working hours is more expensive but we will give you the price in advance and we will be flexible according to your needs.
  • Support – full support of the system incl. components, repairs and technical support.
  • Upgrade - software / hardware, design and technical optimization for increased reliability.
  • Success - 100% success when solving problems with laser.